FAQs


 

 

How do I track my order?
 
You should receive a confirmation email from Living Mavens. The email will contain a copy of your purchase and a tracking number that you can use to inquire about the status of your order.
 
What should I expect when receiving my order?
 
Please ensure that you have received your confirmation email first. An email with your tracking number will be emailed separately.  Make sure to track your package if you have questions, or e-mail us at info@livingmavens.com. Your package will contain the items you selected in your Shopping Cart, and will be shipped accordingly.   Most orders shipped via USPS will have a delivery confirmation number, but we will not be able to accurately track USPS deliveries that are international. This includes orders shipped via the USPS to APO addresses.
 
Why did my order come in separate boxes?
 
Your order may be serviced through different vendors (i.e essential oil products).  In that case, your order may come in multiple packages.
 
How do I change quantities or cancel an item in my order?
 
Once an order is submitted, it can no longer be edited.  If you need to change quantities or cancel an item from your order, please contact info@livingmavens.com and we will do our best to assist you.  Please note, however, that we are often unable to change an order once it is released to the warehouse for processing.
 
How much is shipping?
 
Shipping is a flat fee of $5.  Simply add items to your cart and proceed to the Checkout page where you will see the $5 shipping fee prior to entering your payment information.  Products above a certain weight require Priority Shipping which may cost more.
 
When will my credit card be charged?
 
Your credit card will be charged when you place your order with Living Mavens during check out.  
 
How do I buy/redeem a gift certificate?
 
Please reach out to info@livingmavens.com for more information. Occasionally, coupon codes may be run as seasonal specials. If you have one you may enter it on the Checkout page. For future promotions, please make sure to join the Living Mavens mailing list.
 
I am having trouble locating a specific product.
 
If you have any trouble locating a product, feel free to email info@livingmavens.com for assistance.
 
How do I contact you?
 
Please visit our Contact Us page to submit an inquiry or view our company contact information.
 
State taxes
 
State taxes will be applied to residents in the following states:
 
VA 6%
MA 6.25%.

 

 Last updated: 9/05/2018